Refunds and Warrenty | PK valley
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Refunds and Warranty

Mobile Phone Warranty:

PKvalley offers 12 months official warranty on every single Mobile phone. Mobile phone warranty is official brand warranty which is handled by cellular phone brand not any outsider merchant. Above specified warranty might cover the “software” and “hardware” faults the unit undergo during the utilization of your phone amid the first year. However, Warranty will be invalid and voided in the event of phone burnt, physical harm or if secure seal is broken.

Warranty claim can be made at any nearest outlets of specific mobile phone brand. Alternatively, you can also send the faulty unit along-with the original box, accessories and a valid Warranty card to us and we would take care of the rest. Moreover, you are advised to take a backup of your data before sending the unit. PKValley will not be responsible for the loss of your data in the unit.

PKvalley.com has the privilege to disapprove any claims in view of things such as if the item is harmed, adjusted or changed as a consequence of misuse, mishandle, or endeavored repair or client re-work. In the event that the item can’t be repaired under the brand warranty, no substitution unit would be issued in any case as it incorporates repairs only.

Read the Warranty Card for further information of the ways that would void the warranty.

7 Days Replacement/Check Warranty:

PKvalley provides 7 days replacement warranty on fix items (Only on those items which has 7 days replacement warranty specified in product description, products in which warranty is not mentioned can’t be supplanted)

Every single Physical shortcoming are to be examined at the time of processing and they are the ones which can be obvious, however claims for scratches, imprints should not be entertained in our 7 Days replacement policy and just the issues that cannot be spotted are to be secured.

Method of Claim:

To make warranty claim, send complete details of your request and product related issues on “support@pkvalley.com”. Our team will get in touch with you within 24-48 hours. A few items have warranty cards, however, other than that PKvalley’s staff will send you a ‘claim form’ which you have to fill out and send us along-with product on given location. We’ll give you status of your case inside of 10 days.

Refund Policy:

If you don’t like our product or change your mind later, you can refund it within 7 days after delivery. In case of refund you’ll get 70% of product price, there is no refunding of shipping charges. No refund claim will be accepted if product packing is opened and product is being used by customer.

PKvalley does not accept any refund claim on services. At the point when any client press buy now  and purchase any item from PKvalley, All stated policies apply consequently.

PKvalley does not hold the inventory of products listed on websites. Although PKvalley is responsible of Products quality and after sales support.